Contact
One inbox, answered by a person. There is no support queue because there is no product yet.
Write to [Contact email]. That address reaches us directly. We aim to reply within two business days.
Postal mail, if you need it: [Mailing address].
What we can answer
Questions about the studies we cite and how we read them. Questions about why a dose is what it is. Corrections, if you think we have described a paper wrongly — those get priority. Requests to be added to or removed from the notify list. Requests about your personal information under our Privacy Policy.
What we cannot answer
We cannot tell you whether to take a supplement, whether it will help your knees, whether it interacts with your medication, or how long it might take to notice anything. Those are questions for your physician, who knows your history. Asking us does not create a clinician relationship and we will not guess.
Press and suppliers
Press enquiries and ingredient suppliers can use the same address with the subject line marked accordingly. We disclose supplier relationships on the page where a study appears, so expect that any material we receive may be described publicly.
What we will not do with your message
We will not add you to a marketing list because you emailed us, and we will not pass your address to anyone else. See the Privacy Policy for the detail.